Collaborative Care Management (CoCM)

Collaborative Care Management (CoCM)

Collaborative Care Management (CoCM)

Collaborative Care Management (CoCM)

Collaborative Care Management (CoCM)

Behavioral Health, Built Into Primary Care. 

PROCLE Connects Both.

PROCLE’s turnkey CoCM program connects primary care teams with licensed behavioral health professionals and psychiatric consultants through one unified platform—seamlessly coordinated with Chronic Care Management. 

AI-Powered All-in-One Care Platform for CCM, APCM, RPM, RTM, CoCM, Telehealth & Patient Engagement — Built to Deliver Better Outcomes.

The Behavioural Health Crisis in Primary Care

You’re Already Treating Mental Health.

67%

Of chronic disease patients have a co-occurring mental health condition.

79%

Of antidepressants are prescribed in primary care

60%

Of patients with mental health conditions receive no treatment

$150+

Per patient per month in CoCM revenue goes uncaptured

Depression doubles the risk of chronic disease non-adherence

How we Help

You Just Need the Infrastructure to Deliver, Document, and Capture It Consistent with CMS Guidelines.

The PROCLE CoCM Solution

Behavioural Health Care, Delivered — Without Adding a Single Role to Your Practice.

Registry-Driven Care Management

Every enrolled patient is tracked in PROCLE's CoCM registry — with PHQ-9 trend monitoring, response-to-treatment flags, and systematic follow-up scheduling. No patient is lost to follow-up.

Certified LSW Care Manager

PROCLE's credentialed Licensed Social Workers conduct structured monthly check-ins, administer PHQ-9 and GAD-7 assessments, maintain the clinical registry, and provide evidence-based brief interventions. Included. No hiring. No training.

Psychiatric Consultation

Board-eligible psychiatrists review your enrolled caseload weekly. Treatment-resistant cases receive specific guidance — medication recommendations, diagnostic insights, and clinical pathway adjustments documented in every review.

Holistic, Unified Care

CoCM: The Gold Standard of Integrated Behavioural Health Care.

A Primary Care Provider, a Behavioural Health Care Manager, and a Psychiatric Consultant collaborate in a structured, registry-driven programme — producing outcomes no single provider working alone can achieve.

01

Primary Care Provider (PCP)

Remains the patient's primary clinical relationship — initiates the programme, approves the care plan, and receives regular reports. Requires minimal additional time.

02

Chronic Care Coordinator (CCM CC)

A certified, experienced Care Coordinator coordinates between the patient, Behavioural Health Care Manager, Psychiatrist, and PCP — ensuring every party stays aligned.

03

Behavioural Health Care Manager (LSW)

A certified Licensed Social Worker — the backbone of CoCM — conducts structured check-ins, administers PHQ-9/GAD-7, and maintains the patient registry.

04

Psychiatric Consultant (PC)

A Board-eligible or Board-certified Psychiatrist reviews the caseload, provides diagnostic guidance, and manages non-improving patients — no patient appointment required.

50%+ greater depression reduction vs. usual care · Registry-driven · Measurement-based care

Proven Outcomes

Conditions & Clinical Evidence Base

Every Specialty. Every Condition. Every Patient.One Whole-Person Approach.

Depression & Mood

Disorders

Major Depressive Disorder (MDD)

Persistent Depressive Disorder

Bipolar Disorder

IMPACT trial: 50%+ greater reduction vs. usual care

Anxiety & Related

Disorders

Generalised Anxiety Disorder (GAD)

Panic Disorder

Social Anxiety Disorder

CoCM reduces anxiety scores 40% vs. referral alone

Substance Use &

Addiction

Alcohol Use Disorder (AUD)

Opioid Use Disorder (OUD)

Tobacco Cessation Support

Integrated models reduce substance use 30–45%

Chronic Disease

Co-Morbidities

Diabetes + Depression

COPD + Anxiety

Cardiac Disease + Depression

Treating co-morbidity improves physical outcomes 25%+

Behavioural Health in

Older Adults

Geriatric Depression

Cognitive Decline & Mood

Social Isolation

CoCM in elderly patients reduces hospitalisation 35%

Attention &

Neurodevelopmental

ADHD in Adults

Adjustment Disorders

Somatic Symptom Disorders

Structured care management improves function 40%

Clinical Workflow

You Enroll. PROCLE Delivers

Evidence-Based Behavioural Care.

PROCLE

Turn identified gaps into meaningful patient action through targeted outreach, Follow ups and engagement.

CLINIC

Find overdue care and prioritize patients by urgency

02

03

04

05

01

Measurement-based care · Registry-driven · Psychiatric oversight · Full audit trail · CMS-compliant documentation

Care Manager Assigned

  • Identify eligible patients

  • PROCLE LSW assigned

  • Initial care plan created

Billable

Billing & Documentation

  • 99492/99493/99494 auto-filed

  • Registry reports generated

  • Revenue deposited monthly

Billable

Monthly Care Management

  • Structured check-ins conducted

  • PHQ-9 tracked each month

  • Brief interventions delivered

Billable

Psychiatric

Review

  • Weekly caseload review

  • Non-responders escalated

  • Treatment plans adjusted

Billable

Enrolment & Screening

  • PHQ-9 / GAD-7 screening

  • Consent and registry entry

  • Treatment goals established

From AI Innovation to
Measurable Impacts.

We turn AI-powered healthcare into practical solutions that improve decisions, streamline care, and create better outcomes—every time.

PROCLE

Care Orchestrator​

Ambient AI

LLM-Powered Care Intelligence — Simplifying CCM, Streamlining Workflows & Connecting Care.

Conversational AI

Context-Aware AI That Turns Patient Conversations & RPM Alerts into the Next Best Action

Agentic AI

Autonomous AI Agents That Act — Orchestrating Care, Closing Gaps & Driving Patient Engagement.

Predictive AI

Detects Risk & Deterioration Early — Enables Proactive Intervention

Platform Integration

The Only Platform That Treats Body and Mind Together At Scale.

PROCLE

Care Orchestration Platform

Monthly check-ins, medication management, care gap closure.

CCM / APCM

Vital sign tracking, real-time alerts, early intervention.

RPM

Therapy & Medication adherence for early intervention.

RTM

PHQ-9 and GAD 7 monitoring,

behavioural coaching, psychiatric review.

CoCM

AI Intelligence + Clinical Execution

At Scale

Our AI-powered platform identifies which patients need intervention — and our certified clinical care teams deliver that intervention.

AI-Powered Platform

CCM, RPM, RTM, APCM, CoCM & Telemedicine — all-in-one

AI Risk Stratification & Care Gap Identification

Continuously scans the enrolled population for emerging risk and missed care.

Real-Time Deterioration Alerts

Adherence monitoring and anomaly detection surfaced the moment they occur.

EMR Integration & Population Health Analytics

Connects to your existing systems — no rip and replace.

Configurable Workflows

Adapts to your network's standards and existing clinical protocols.

PROTOCOL

Certified Clinical Execution

Real clinicians, delivering real care

Certified, Credentialed Care Coordinators

Clinical supervisors overseeing every enrolled patient.

Proactive Outreach & Medication Coaching

Patient engagement that keeps care plans on track.

24/7 Monitoring, Response & Escalation Protocols

Protocol-driven care management at every hour.

Care Transitions & Specialist Coordination

CMS-compliant documentation, billing, and reporting handled end-to-end.

How it works

Our Simplified Process. We Do the Heavy Lifting.

An integrated model that is seamless, robust, and secure.

PROCLE

PROCLE does the heavy lifting. Continuously monitors patient signals, detects meaningful changes, orchestrates the right response, and escalates only what requires clinical attention — all based on defined care protocols.

TELEMEDICINE

RPM/RTM

PROVIDER

Providers receive prioritized patients from PROCLE, with the context they need to quickly assess risk, make informed decisions, and take the right clinical action when it matters.

1

Provider Escalation

Providers receive actionable escalations with patient history, risk signals, and care-team context

2

3

4

Real time vital

Device agnostic vital data captured in real time via cellular devices.

ALERT

PROTOCOL

Provider Connect

PROCLE enables Telemedicine care whenever clinical attention

is needed.

5

CCM/APCM/CoCM

ALERT

PROTOCOL

Procle Command center

AI surfaces changes, risks, and next-best actions.24/7 monitoring and on call clinical team.

Procle Connected care team

Dedicated care team of clinicians, nurses reviews prioritized alerts, coordinates next steps

Connect and engage

Proof, Not Promises

Real AI. Real Outcomes. Real Lives.​

This is not just data, these are lives changed, families protected, and communities healthier.

46%

Reduction in Hospital Readmissions

96%​

Improvement in​ Patient Experience

22.8%

Average. Vital reduction – Glucose

14%

Average Vital reduction - BP

72%

Avgerage Patient Engagement Rate

22%

Improved Medication Adherence

8%

Increase in in-person Preventive Care Visit

$120/m

Average New Revenue per enrolled patient

For more outcome improvement stats & details Please

Talk to our team

REVENUE & BILLING

Each Step Is Valuable & Billable

From enrollment to documentation, every stage of the PROCLE workflow maps to a reimbursable CPT code.

Identify & Enroll

A targeted patient engagement campaign identifies and enrolls eligible patients.

Device Delivery & Setup

Preconfigured devices, ready to use, ship directly to the patient’s home.

Patient Monitoring & Engagement

Continuous monitoring and proactive patient engagement, 24×7.

Care Team Management

Our clinical team manages alerts, outreach, and care coordination.

Documentation & Billing

We handle documentation and billing end-to-end for maximum reimbursement.

RPM

99453

$18.48

99454

$54.10

RTM

98975

$18.82

98984/

98985

$45.00

98976/

98977

$54.10

RPM Check-Ins

99457

$48.72

99458

$39.65

99091

$59.00

RTM Check-in

98979

$26.00

98980

$48.72

98981

$39.60

Basic CCM Check-Ins

99490

$64.00

99439

$48.00

99487

$134.00

Basic CoCM Check-Ins

99492

$156.99

99493

$126.31

99494

$63.88

APCM

G0556

$14.24

G0557

$45.90

G0558

$100.18

Generate an additional annual revenue of

$1.2M

(Aprox.)

per 1000 enrolled patients.

Get the your personalized revenue calculator

WHY PROCLE

The REAL PROCLE Difference

Zero Upfront Investment

No capital outlay and no new infrastructure required to deploy the platform.

Dedicated Care Champion

A dedicated care champion for every patient available 24X7 just a click away.

Start Billing in 30 Days

Begin generating reimbursement revenue within your first month of going live.

Go Live in One Week

Rapid onboarding gets your care teams active fast, with no disruption to existing workflows.

EMR Agnostic

Integrates with your existing EMR & billing platform and workflow.

LET’S BUILD BETTER CARE

Ready to Treat Body and Mind Together?

You enroll, we do the rest — a fully staffed CoCM programme with a certified LSW and Psychiatric Consultant included, live in one week.